UCSF Medical CenterUCSF Benioff Children's Hospital 

Administrative
Fellowship Program

Administrative Fellowship

Program Description

The below outline illustrates how a fellowship could be structured and highlights the main components of our program.*

Year 1:

Orientation
During the first month of the program, the incoming fellows partake in a number of orientation activities facilitated by the current fellows and Fellowship Director including informational interviews with members of the executive leadership team, touring UCSF facilities, and shadowing various roles and departments. The first year fellows will also shadow second year fellows during the first few weeks. These meetings and activities serve as an introduction to the organization and identify potential projects, and also lay the foundation for ongoing relationships between fellows and the leadership team.

Projects
The Fellowship Director solicits a list of potential Fellowship projects from Senior Leaders and Directors prior to arrival of the fellows. Projects will focus on organizational priorities and range across all areas (adult and children's hospitals, inpatient and outpatient, strategy, finance, and more). Additionally, fellows may identify project opportunities during meetings and activities in their first months of the program. Fellows and project preceptors engage in projects that are mutually beneficial to the fellow and the organization. Projects allow the fellow to explore areas of particular interest and will push them to further develop their leadership skill set. Fellows may have anywhere from 3-6 underway at any given time, depending on the scope, timeline, deliverable, and role the fellow plays in each project.

Senior Leadership Meetings
Fellows are invited to attend standing leadership meetings, such as the weekly Senior Leadership Council, monthly Managers Meeting, monthly Health Leadership Council, and quarterly Executive Council. These meetings provide fellows with a unique insight to the direction of the organization and into how decisions are made in health systems.

Tours and Shadowing
Educational tours of various departments throughout the medical center are arranged for the fellows, and additional opportunities may be scheduled by the fellows at any time throughout the fellowship. A fellow may also request to shadow a senior leader at various intervals throughout the fellowship, and/or a clinical provider in their given area.

Administrator On-Call
First year fellows are paired with a senior leader who provides guidance and oversight while the fellow serves a 24-hour, 7-day rotation as Administrator On-Call (AOC). First year fellows are encouraged to serve as AOC several times throughout their fellowship. Second year fellows are assigned to be the primary AOC for one week with minimal supervision. Fellows participate in training with the Emergency Management team prior to serving as AOC.

Process Improvement
In addition to the projects during the first year, fellows may engage or lead process improvement projects. There are varieties of Process Improvement and LEAN trainings that fellows may have an opportunity to participate in throughout their fellowship experience as well.

Presentation to Senior Leadership
At milestone moments during the fellowship, fellows will have opportunities to present to Senior Leadership focusing on project progress, deliverables, lessons learned, as well as opportunities for growth. In addition to fellowship-specific presentations, some projects may offer an opportunity for fellows to present at various senior leader meetings.





Year 2:

Management Experience
Fellows have an opportunity to have a focused role in their second year of the program. Previous fellows served as interim ambulatory clinic managers, interim patient care managers opening a new floor in the hospital (clinical degree required), strategy department team member, among others. The type of experiences fellows receive in their second year include directly managing teams, managing day to day operations, or managing long-term projects. The fellowship program director works with each fellow to identify opportunities that align with the fellow's career path and goals.

Additional Projects
Fellows are still encouraged in their second year to attend senior leadership meetings, and meet with their mentor(s) regularly. Often, their second year role may end prior to the completion of the fellowship. This allows the fellow to connect with members of the organization and engage in additional projects in their remaining time of the fellowship.

Final Presentation
At the end of the fellowship, the fellow will deliver a presentation to the senior leadership of UCSF Medical Center, describing one or several projects, their outcomes, and highlighting accomplishments and/or challenges they faced during their experience.

Evaluation
Fellows meet with the project director on a regular basis for advice and feedback throughout the fellowship. Fellows are encouraged to ask for feedback from their project preceptors throughout their experience. Additionally, fellows may be officially evaluated by their preceptors periodically throughout the year.

*The Fellowship contract is for up to two years, meaning, you are free to apply for a position at UCSF or another institution during the Fellowship.





Additional Experiences:

Lunch and Learns
The fellowship program often coordinates lunch and learn events for the first and second year fellows to have lunch with a leader in the organization to learn about their role and discuss a particular theme or article. Previous discussion topics have included health policy, population health, finance, and more.

Conferences
Fellows are encouraged and receive sponsorship to attend a conference, selected by the fellow.

Trainings
Fellows may also be permitted to attend trainings. For example, many fellows have attended emergency preparedness trainings sponsored by FEMA in Anniston, Alabama.

Volunteering and Events
Fellows are encouraged to volunteer during their time at UCSF Health. There are many opportunities available, such as Family House, recognition events, and many more.